Shipping & Returns
Shipping Policy:
Welcome to The Onyx Grove Company's Shipping Policy. Here, we strive to provide you with clear and transparent information about our shipping methods and costs. We believe in building trust with our customers by ensuring a seamless shipping experience.
Currently, we work with Canada Post and FedEx to offer competitive shipping rates across Canada and the US. Shipping is based on the weight, volume, and number of packages that have been ordered. United States shipping does have a tarriff unfortunately at this time that has to be added so reach out to us on here or our socials so we can calculate the final price for you.
Please see the final shipping costs at checkout.
If you have any questions about our shipping policy, please feel free to reach out to us. Your satisfaction is our priority.
Return & Exchange Policy:
​All orders are final sale - we are unable to process returns at this time.
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Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.