Question 1

Do you take custom orders?

Accepted Answer

Yes, we love doing custom pieces. Custom art is how we started our business.  Please contact us with your idea and once we get an idea flushed out we will send you a quote.  Once the quote is received it is valid for 30 days.  A 50% deposit is required for all custom orders.

Question 2

When can I expect my order?

Accepted Answer

Order preparation and fulfillment can take anywhere from 7-30 business days depending on if an item is ready-to-ship, a pre-order item or a custom order.
Depending on the shipping destination, shipping can take anywhere from 1-6* business days. 
*These shipping times are estimates, not guarantees.

If you require an item quickly, a rush on your order can be requested at an additional cost.

Question 3

Do you ship internationally?

Accepted Answer

Currently we only ship within Canada and to the United States.

Question 4

Do you offer local pick up?

Accepted Answer

We do! Please choose local pick up at check out and you will receive an email with details about pick up in Fort McMurray, Alberta. And you save the shipping by picking up local to us!

Question 5

How do I clean my stainless steel art?

Accepted Answer

It’s easy to clean! Use a soft, lift free cloth to reduce adding scratches to the stainless. Find the direction of the brushed stainless and wipe in that direction. Use a mild cleaner sprayed onto the soft cloth, not directly on the art piece, and wipe any finger prints or smudges that show up. If you spray onto the art you may remove or scratch the paint of the frame. You only want to clean the stainless. Don’t press too hard as you may remove the colouring/oxidation from the art.

Frequently asked questions

Do you take custom orders?

When can I expect my order?

Do you ship internationally?

Do you offer local pick up?

How do I clean my stainless steel art?